Returns


Returns will only be accepted within 30 days of the delivery date. Returns will only be accepted if the item(s) are unworn, unused, and with the tags still in tact. Any item(s) that appears damaged or used will be sent back to the buyer and a refund will not be provided. If returning any item, the buyer is responsible for the shipping costs of the merchandise being returned. Upon receipt of the item(s), the original payment method will be refunded within 3-5 business days. Please note, returns can take up to 10 working days to get back to us; the return form is needed for your refund to be processed within the 3-5 business days of receipt.

Please note, item(s) can only be returned for a refund. You can place a new order if a replacement size / color / alternative item(s) are required and return the original item(s) for a refund.  


Item(s) eligible for return can be sent to:


Elara Luna
17 Cassie Lane
Merrimack, NH 03054


If a new return form is needed, please email service@elaraluna.com.